Communications Workers of America
Local 4201 - Over 1000 Members - Union Strong
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      September 18, 2023

      Bargaining Update #13

      Your CWA-IBT Association Bargaining Committee met with American Airlines management this week in our twelfth round of bargaining for a new contract.

      The Company presented the Union with a comprehensive proposal that includes wages, benefits, and open contract language.

      The Company presented proposals on:

      • Article 3 Recognition and Scope
      • Article 4 Groups and Classifications
      • Article 5 Hours of Work
      • Article 6 Customer Service Overtime
      • Article 7 Reservations Overtime
      • Article 9 Filling of Vacancies
      • Article 14 Recall
      • Article 15 Furlough Benefits
      • Article 17 Leaves of Absence
      • Article 18 Sick Leave
      • Article 19 Holiday Vacation
      • Article 20 Vacations
      • Article 25 Grievance Procedure
      • Article 26 System Board
      • Article 27 Insurance Retirement
      • Article 28 Retirement Plan
      • Article 32 Call Monitoring
      • Article 34 General and Miscellaneous
      • Article 36 Compensation
      • Article 37 Duration & Profit Sharing

      The Union responded to Articles 3, 4, 5, 6, 7, 9, 14, 15, 28, and 37.

      The Union was able to reach agreements in principle on Article 14 (Recall), Article 15 (Furlough), Article 28 (Retirement Plan), and Article 37 (Profit Sharing).

      The Company is true to the commitment of CEO Robert Isom to pay industry wages so American Airlines agents are not behind Delta and/or United, however the Company also wants to have the scope and work rules match Delta and United. As you may know, there is no union at Delta, so they have no protection. United does not have ratios of office and home-based representatives or a cap on when calls could be sent overseas, as we have in our contract. There are also concerns about technology at the airports. The Company does not believe we need a no furlough clause.

      (See this chart to compare protections).

      Every member must participate in their Local's mobilizations to Save Our Scope. Contact your Local for more information.

      Share this image on social media to show American Airlines that CWA-IBT members are united in their fight for a contract that secures both fair pay and job security.


      Our next bargaining session is scheduled for October 17-19, and we are working with the Company to secure more dates in the future.

      Stay informed and share information with fellow members. Make sure we have your personal email address and cell phone number by filling in this form. Follow us on where you can like and share our updates and other bargaining related content. And share your Solidarity Selfies and group pictures with us at


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      Self Nomination Memo

      COMMUNICATIONS WORKERS OF AMERICA LOCAL 4201 8770 W BRYN MAWR, SUITE 1300 CHICAGO, IL. 60631 773-867-8046 August 20, 2021 Fellow Members, Self-nomination forms were mailed on Friday, August 18, 2023, to all members in good standing to the address on file with Local 4201.

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